Real examples, real results
A few examples of how we've helped, with personal details changed to protect privacy.
A bereaved family in Gosforth
The family couldn't face clearing their late mother's hoarded home.
The challenge: Decades of belongings filled every room, with documents and keepsakes buried throughout.
What we did: We worked gently over several visits, searching carefully for paperwork and sentimental items and returning them to the family before clearing and cleaning the property.
The result: The home was handed over clean and ready for sale, and the family kept everything that mattered to them.
A Level 5 property in Walker
A severe case referred by a social worker, with serious hygiene and safety risks.
The challenge: Blocked exits, infestation and significant biohazard contamination made the home unsafe to live in.
What we did: Using full protective equipment, we created safe access, decontaminated the property, coordinated pest control and removed waste under our carrier registration.
The result: The resident was able to return to a safe, sanitised home, with support put in place to help maintain it.
A landlord in Byker
A tenancy left in a heavily hoarded state needed to be re-let quickly.
The challenge: A full property of belongings, with damage and odour issues throughout.
What we did: We cleared and deep-cleaned the whole property to a tight deadline, recycling and donating wherever possible.
The result: The flat was returned to a lettable standard within days, ready to photograph and market.
Talk to us in confidence
Every situation is different and every call is private. Tell us what you're dealing with and we'll explain how we can help — with no pressure and no judgement.